Whatever you purchase, quality matters — especially, if you plan to consume that item. Nowhere does that matter more than medicine or supplements you are taking for your health, whether you will take a general practitioner’s prescription or a Traditional Chinese Medicine (TCM) herbs and formulas prescribed by an acupuncturist.
Ensuring quality can be a costly and time-consuming process. Inevitably, some product must be eliminated before it is sold or measures must be taken to correct all issues before it can be safely distributed to end-users. These added costs are why many companies will avoid taking these measures.
However, KPC Herbs recognizes the crucial nature of quality in all its herbs and formula offerings; the effectiveness and the safety and wellbeing of our customers depends upon it, not to mention the great pride we take in offering only the finest products. That is why despite the additional effort and costs that quality control programs impose on our business, we have worked hard to achieve compliance with numerous, highly-rigorous and internationally-recognized quality management systems and national certification programs.
We also appreciate that many individuals have unique dietary guidelines which they must follow. So to respect these traditions, we have also adopted certification processes that invite as many individuals as possible to use our products confidently.
We believe that firmly in providing our customers with products they can trust and in the benefits that TCM herbs and formulas can provide everyone when prepared with the highest quality standards and taken as directed.
Why does KPC Herbs place such a huge emphasis on quality?
For five generations, KPC Herbs has operated on the foundational principle of valuing the health and wellbeing of our customers. US regulation of TCM herbs and formulas only began in 1994 with the Dietary Supplement and Health Education Act (DSHEA). Though a positive first step, the act, which defines TCM herbs and formulas as dietary supplements, only goes so far by assuming all supplements safe until proven otherwise. Government consumer protection only occurs after customers have reported problems with products they have purchased or taken.
The aim of KPC Herb’s many quality initiatives has always been to prevent issues from ever reaching the customer, eliminating problems before they can occur and ensuring that each use of a KPC herb or formula has its intended, positive effects on the consumer. To achieve these goals, KPC Herbs has adopted a three-stage approach to assuring product quality.
How a Quality Management System Ensures You Receive Quality TCM Herbs and Formulas
A quality management system, or QMS, means that an organization has adopted a rigorous process to assess the quality of its product at every stage of production and remedy any problems that may occur. An independent, third-party assessor verifies a company’s compliance.
Often, a quality management system will require multiple checks during a single phase of production and will require that prior assessments also be verified. Under a QMS, meticulous logs, which include all key metrics, are marked and retained for prescribed periods of time.
KPC Herbs has achieved and actively maintains the following certifications following ISO (International Organization for Standardization) standards.
- ISO 9001 standardizes all stages of a manufacturer’s operations and introduces audit protocols to reduce errors to acceptable levels.
- ISO 17025 standardizes laboratory techniques, calibration and procedures to ISO specifications, making analytical data universally interpretable and acceptable.
- ISO 22000 HACCP (Hazard Analysis and Critical Control Points) ensures food safety by reducing biological, chemical or physical hazard risks to minimal levels through continuous measurement.
Whenever a customer buys and uses any one of KPC Herbs’ numerous herbs or formulas, they can rest assured that their purchase was produced using sound lab techniques in a food-safe environment where product quality is being continually verified.
KPC Herb’s Concern for Quality Doesn’t Stop With ISO Certifications
In addition to adopting internationally-recognized ISO standards to monitor quality, KPC Herbs has gone even further to ensure our manufacturing processes meet world-class standards. By adopting the most stringent pharmaceutical-grade production guidelines in the world, consumers can trust that every KPC Herbs purchase will provide natural, healthful benefits in the safest possible manner.
KPC Herbs satisfies all requirements of the following pharmaceutical and manufacturing guidelines:
- Therapeutic Goods Administration Health Safety Regulation — Australia’s Pharmaceutical Inspection Convention and Pharmaceutical Inspection Co-operation Scheme (PIC/S) GMP is the world’s most stringent and widely recognized pharmaceutical manufacturing standard.
- Current Good Manufacturing Practice — cGMP, an FDA protocol, provides manufacturers with systems that assure proper design, monitoring and control of manufacturing processes and facilities.
All of our raw herbs are screened for exposure to chemical pesticides, heavy metals, and other contaminants, and only herbs that
are tested and analyzed to meet strict international standards on herbal products are used. For customers who desire additional peace of mind, KPC Herb products can also be produced to comply with certified organic guidelines when specially ordered. Organic certification ensures our products meet the following criteria:
- USDA National Organic Program — USDA NOP ensures that raw materials, production processes, and facilities all meetUSDA regulations for organic processing. It confirms that no chemicals or artificial additives were used during processing.
Whether you want only the finest pharmaceuticals in your dietary regimen or certified organic products, KPC Herbs can give you that confidence with every product.
Kosher and Halal Certifications Give Even More Individuals Peace of Mind
KPC Herbs believes its herbs and formulas can help all people improve their health naturally. However, since some communities observe strict food guidelines, this often meant that clients interested in TCM would have to choose between the benefits of TCM and their dietary observances.
That’s why KPC Herbs has also invested in certifications to help extend our offerings to our Jewish and Muslim customers. Special orders can be placed to ensure compliance with the following dietary requirements:
- Kosher — signifies all equipment and raw materials used conform to Jewish dietary laws.
- Halal — ensures that raw materials and their sources, preparation, processing, sanitation and equipment conform to Islamic consumable food rules.
TCM is for everyone, and we are committed to reducing barriers to beginning your TCM program so everyone can reap the benefits.
At KPC Herbs, it’s about more than quality
Our emphasis on quality is simple. Quality is about honesty, transparency and integrity. We value our relationships and we want to earn a customer for life. To do that, we give our customers everything we think they deserve and more. We take these extra steps not because we are mandated to do so, but because we believe it is the right thing to do. We show our customers we value them in every aspect of our culture, whether you have specific dietary needs or just want to take a product you will never have to worry about. KPC Herbs has served its clients for five generations, and we hope to be your trusted provider for years to come as well. We wish you the best of health!