OEM Services

Businesses and practitioners can now offer their clients KPC’s quality herbs in their own custom formulas, complete with their own labeling. By producing your products with the same exacting standards as KPC-branded products, you and your clients can enjoy the full benefits KPC Herbs provides while simultaneously strengthening your own brand.

We pride ourselves on being an innovator and a leader in the herbal supplements industry. The advantages we offer our OEM partners include direct sourcing of top-quality herbs, intensive species verification, comprehensive contaminant testing, stage-by-stage quality assurance and multiple format options for maximum convenience. KPC Herbs’ OEM services focus on building your brand and providing you with absolute peace of mind that you and your clients are receiving the best herbal products available.

KPC Herbs will produce your formulas to your specifications, so that you can sell products you trust or treat your patients the way you believe is best. You will be able to prescribe these herbal formulations with complete confidence, thanks to our extensive quality-assurance practices, which include compliance with the strictest ISO certifications worldwide. Please find more details about working with KPC as your OEM partner below and contact us today to get started.

How OEM Can Help You Grow Your TCM Business

OEM stands for ‘original equipment manufacturer.’ An OEM company manufactures a product that another business sells to its own customers under its own branding. For practitioners and other enterprises operating in the TCM space, KPC’s OEM services are an opportunity to expand your business by creating custom formulas with your own label and packaging, without the significant financial resources, technical expertise and labor required to operate a manufacturing facility.

Some of the advantages of this approach include:

  • High-quality herbal products produced by an industry expert
  • Access to our state-of-the-art technology, processes and resources
  • Extensive production capacities
  • Support from knowledgeable and experienced staff
  • Use of our advanced testing and quality control measures
  • Economical alternative to starting your own manufacturing operation
  • Improved brand trust and loyalty for your business

OEM is an ideal solution for businesses looking to stand out in a competitive market. When your brand is strong, customers become passionate about their choice and loyal to your products. This is an exceptional way to take your business to the next level of success.

KPC Herbs Manufactures Custom Herb Formulas That Satisfy Your Specific Needs

KPC Herbs has maintained a standard of excellence for over 100 years. Our story begins in 1892 when our ancestor, Tsai Liang Hai, traveled from Fujian province to a small village in Taiwan. Tsai had spent more than 20 years refining the art of herbal remedy, and soon he began using his knowledge to treat the village’s residents. His generosity and mastery of TCM earned him the town’s respect and gratitude, and planted the earliest seeds of our family legacy.

The KPC team remains committed to the mission and values that Tsai embodied. Five generations later, we continue to provide only the highest quality herbs and raise the bar for the TCM industry. We are well-equipped with the people, experience and infrastructure to help local and global clients develop their brands of herbal products and spread the benefits of TCM around the world.

At KPC Herbs, customer satisfaction is our ultimate priority. To ensure you receive the herbs, herb formulas and packaging you and your customers need, we have built our OEM manufacturing capabilities with your needs in mind. KPC Herbs can produce all kinds of herbal products according to your needs, including instant-dissolving herbal granules, capsules and tablets, as well as other products such as herbal teas and more. We can also accommodate additional formats upon request. Whichever type you select, we will help you manufacture the custom herb formulas you choose.

KPC Goes Above and Beyond to Guarantee the Safest Herbal Products

Our team understands the responsibility we have to our customers and the responsibility you have to your clients to provide the highest level of quality in herbal products. Ensuring quality can be a time-consuming and costly process. This is why many companies avoid taking these measures and why it is not feasible for most businesses to build and maintain their own manufacturing facilities.

As our OEM partner, you will receive access to our industry-leading quality initiatives. Every KPC Herbs product and custom product complies with our own rigorous quality-control standards as well as the most stringent pharmaceutical standards in the world, such as the TGA PIC/S and FDA GMP certifications.

Our raw materials are tested through DNA identification to ensure species authentication. Each one is subjected to characteristics verification, microscopic identification and verification of chemical properties before it is deemed safe for use in our products. Our herbs are extensively screened for exposure to chemical pesticides, heavy metals and other contaminants, and only those that are determined to meet strict international standards move on in the production process.

KPC Herb products can also be produced to comply with certified organic guidelines, Kosher dietary requirements and Halal dietary requirements. Our commitment to safety allows you to prescribe with confidence, knowing your products are made under these strict quality standards.

Choosing the Best Herbal Products for Your TCM Business

KPC offers a comprehensive selection of TCM single and formula herbal products in a variety of formats. Our three most popular formats are granules, capsules and tablets.

Granules

Granules have a fine, powdery texture that dissolves quickly in water. This format offers a great deal of versatility when prescribing and increases patient compliance due to ease of use. Granules are significantly easier to prepare and store than raw herbs.

Capsules

Capsules are created by enclosing granules in a smooth, veggie capsule shell. This format is convenient to take and store, and is often more approachable for consumers who are accustomed to Western medicine. KPC capsule shells are 100% natural and made solely of vegetable materials.

Tablets

Tablets are granules that have been pressed into small, easily swallowed servings. This format offers the convenience of capsules without the outer coating, making it easier for some individuals to digest. Tablets are created using our most advanced manufacturing technique.

In addition to these formats, our comprehensive manufacturing capabilities allow us to accommodate numerous other formats upon request. We offer tea bags, instant granules, topical creams, ointments and a variety of beauty products for skin and hair. For further customization, we may be able to mix your herbs with other ingredients. Contact our team to discuss these options.

Please note that KPC Herbs does not combine any of our herbal products with pharmaceutical products, in strict compliance with FDA regulations (FDA CFR 21). We also never use any preservatives in our products. We manufacture only natural, sustainably-sourced products, free from harmful additives.

KPC Herbs Gives You Everything You Need To Satisfy Your Business Requirements and Customers

KPC Herbs creates our OEM products with the same attention to quality and safety that we pay to our own products. We meticulously execute on every aspect of herb and formula production because each step is critical to the final products that our customers will use. KPC Herbs begins by maintaining personal relationships with all of our herb growers and uses state-of-the-art lab equipment and practices to verify the identity of raw herbs before producing our products. Verifiable quality assurance at every subsequent stage further ensures that buyers can use all of our products with complete confidence.

While we do offer our customers the option of ordering bulk granules, we strongly recommend that you use our reliable bottling services to package your granules for you. You will want to ensure that your bottling provider meets the same national and international standards that your herb provider does, including TGA PIC/S GMP and NSF cGMP certificates. This aspect of delivery is as crucial to your customer’s well-being and reputation as are the herbs you offer. When you choose to have KPC bottle your herbs, you can enjoy maximum convenience, simplifying your buying process.

If you choose KPC as your OEM partner, the only aspect your business will be responsible for is creating a label design that accurately reflects your brand. You know your company and customers best, so this step — coupled with KPC’s tested and qualified products — gives your company the greatest advantage. Customers should note, however, that the labels they create should comply with all FDA regulations, and we strongly encourage you to work with your legal counsel to avoid any inadvertent issues.

Understanding Our Manufacturing Process

As experts in the development of Chinese herbal products, our pursuit of excellence is seen in every aspect of our manufacturing process, whether it’s for our own products or our OEM orders. Production of herbal products takes place in three major steps: extraction, concentration and granulation.

After the raw materials are prepared and authenticated, their active ingredients are extracted and concentrated at low temperatures. The extraction temperature and timing are strictly controlled to maximize the efficiency and thoroughness of this step. Then, to increase the efficacy of the finished product, our patented essential oil restoration technology seals in the essence of the herbs.

In the concentration stage, the liquid extracts are gradually evaporated using low temperatures to produce a more condensed form of the herb. The duration of this stage is carefully calibrated to achieve the best herb-to-solute ratio for each unique herb or formula.

The concentrate, now in the form of a viscous paste, moves on to the granulation phase. The paste is sprayed onto minute particles of a base material (non-GMO potato starch and/or ground herbs, depending on the formulation) and the moisture slowly dissipates. At the end of the granulation process, we have a fine, free-flowing extract granule that can be packaged as-is or further processed into one of our many other formats.

Complex testing procedures are implemented throughout production to ensure the products meet our quality and safety standards at every stage of the process.

A Few Things You Need To Know About Working With KPC as Your OEM Provider

KPC manufactures products to meet your individual business’ criteria, and very seldom do two businesses or product requests have identical requirements. Lead times and pricing for manufacturing requests, as a result, also vary. Here’s how KPC can help you get the information and the products you need to satisfy your business’ and customers’ requirements.

Lead Times

Lead times depend on the specifics of your order and are affected by the formulas, herbs and formats you request and the packaging you select. Consequently, delivery timeframes will differ from client to client and from order to order. Your KPC client representative can help you plan to accommodate your delivery requirements. Talk to them about your product specifications and when you want your products delivered and we can outline the specific lead times your order will have and when you can expect delivery. We will make every effort to accommodate your schedule wherever we can.

Pricing

Because we make each product expressly to fulfill your specific order, we do not give our clients estimates or “ballpark” quotes. Every quote we provide will be based on the specific ingredients requested, quantities used and the total number of units you need to fulfill for your order. Since so many factors affect the price of each order, individual quotes can vary widely, even if two orders have the same final unit quantities. However, our representatives are happy to produce a detailed quote for you based on your unique requirements, which KPC will honor. There will be no surprises when you receive your final invoice.

Becoming an OEM Partner With KPC Herbs

When you choose KPC as your OEM partner, you’re getting an ally with years of experience producing authentic, safe, effective and ethical herbal supplements. Your products will be made to your specifications using the knowledge we have acquired over more than a century in business. We are confident that our long track record of success will help us meet and exceed your expectations.

As a new OEM partner, you will begin the process with an introductory phone call. This in-depth conversation will cover all the information needed to create a product you will be proud to offer your customers, including formulation, format and minimum order quantity. We can also discuss your business strategy, such as your intended launch date and planned marketing activities, to help ensure your products are a success.

After this initial discussion, we will provide a quote for your project. The quote will include all costs from the beginning of the process to the arrival of your products in our warehouse. Manufacturing will begin after the deposit is paid. During production, you are welcome to reach out to us to request status updates or voice any questions about the experience. Every detail of your project will be handled with the utmost level of detail so you can go to market with peace of mind.

Before your product is finalized, you will be provided with a mockup to review. We will make every effort to accommodate your needs and offer professional guidance in our areas of expertise. You will be notified when the product is finished and ready to ship.

KPC Herbs shares your mission of helping individuals achieve deeper well-being, naturally

KPC Herbs believes strongly in the power of Chinese herbs and formulas to improve the well-being of individuals everywhere, safely and naturally. For this reason and many others, we want to support our distributors and the practitioners who rely on our products to extend their reach and help more individuals discover and enjoy these benefits.

This has been the mission of KPC Herbs for five generations and continues to drive every aspect of our business today, including our OEM services. Our team is committed to continuously improving our services to help TCM businesses succeed in their ventures. We value our customers immensely and nurturing lasting relationships with our OEM partners. Call and speak to a KPC representative now about how you can leverage KPC’s commitment to quality and safety to grow your own business. As always, we wish you the best of health.